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DBB1204 BBA QUALITY MANAGEMENT

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DBB1204 BBA QUALITY MANAGEMENT
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Description

Description

SESSION MAR 2023
PROGRAM BACHELOR of business administration (BBA)
SEMESTER II
course CODE & NAME DBB1204 – QUALITY MANAGEMENT
CREDITS 4
NUMBER OF ASSIGNMENTS & Marks 02

30 Marks each

 

 Assignment Set – 1

 

1(a) What do you mean by Competitor Analysis? State the purpose of Competitor Analysis.

 

  1. Discuss about McKinsey 7S Model.

 

  1. Discuss the various factors influencing customer perception with suitable example.

 

  1. What is cost of quality? Why is it important to measure? List common costs of poor quality.

 

Assignment Set – 2

 

  1. What is meant by Quality Audit? What is its purpose?

 

  1. What do you mean by Employee involvement? State the importance / benefits of Employee involvement in work.

 

  1. Explain – Aim and Eligibility requirements of Rajiv Gandhi National Quality Award.

 

 

Additional information

Assignment Type

General, Unique

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